Terms Of Use
Thank
you for using Vaultwise.com. Our goal is to deliver a
reliable, safe and easy to use backup service. By using
Vaultwise.com’s products, services, or web sites you agree to
the following terms and conditions, and or any policies, guidelines,
regulations of your local governmental laws. Vaultwise, LLC
reserves the right to update the Terms of Service with written
notification to all customers.
Terms
Of Service(s)
Vaultwise.com, LLC offers services to you with
the understanding that you are of legal age to enter a legally binding
contract. You are required to provide accurate
identification, contact, and other information as part of the
registration process. You, the client, must maintain the
confidentiality of your account password and encryption keys.
Vaultwise.com is not liable for any damage as a result of inaccurate
information, and compromised accounts as a result of the customer
misuse.
Appropriate
Understanding of Use And Behavior
You agree that you are
responsible for maintaining, establishing, setting up your own
account. This includes scheduling appropriate backup
intervals, and confirming success of said backups. All data
including, but not limited to, text, software, music, sound,
photographs, graphics, video, and messages are the responsibility of
the originating account. All data is encrypted prior to
storage on Vaultwise.com’s servers, and therefore
Vaultwise.com is NOT able to access this data.
Vaultwise.com
is not responsible for any copyright infringements of software, music,
and any legally protected material that is backed up to our
servers. You agree that you legally own data you are backing
up, or you have permission to copy said data. You are
responsible for any data that is transmitted to
Vaultwise.com. You agree to use Vaultwise.com’s
services for legal purposes, and in accordance with the Terms of
Service. You understand that Vaultwise.com provides
additional redundancy for your data, but is in no way liable for your
data. You agree that you will not engage in any activity that
interferes with, or disrupts Vaultwise.com’s network or,
servers.
Billing Renewal
Vaultwise.com’s
renewal charges are billed automatically. Clients who prepay by credit
card must keep their billing information current. At the beginning of
your next payment cycle, Vaultwise.com will begin applying charges
against the credit card on file. In the event of processing failure, a
notice will be sent to the billing contact by email. If, after 5 days,
payment has not been made the account will be suspended and another
notice will be emailed. If after another 5 days payment has not been
made, the account will be canceled. Data is retained for
month following account suspension, however, Vaultwise.com is not
required to maintain data for any period after account suspension.
Refunds
Vaultwise.com prepayments are nonrefundable. You
must request cancellation prior to the start of your next billing cycle
to prevent charges from being assessed.
Account
Cancellation
Vaultwise.com reserves the right to
cancel service of an account at anytime without notice and without a
refund, in the event that:
1. The account violates our posted policy.
2. Payment for fees is not received.
An account
can be canceled voluntarily at anytime by contacting our support
department. The contents of a canceled website may be deleted at
anytime subsequent to account termination.
Upgrades
Backup
plans at Vaultwise.com are configured to provide a balance of value and
performance to our clients. In order to maintain service levels, we
require that clients that require additional storage and/or bandwidth
resources upgrade to the next package in their service area offering
higher resource limits. Vaultwise.com administration reserves the right
to create custom packages at their discretion.
Policy
Violation
If an account is used unlawfully or is
in violation of the user policy, Vaultwise.com reserves the right to
terminate the account without notice and without refunds.
Clients violating the User Policy will be held responsible for damages
to Vaultwise.com, including but not limited to, Vaultwise.com systems,
servers, connectivity, reputation, business, service, network,
operations or equipment and may be assessed a $500 clean-up fee.
Determining what constitutes a policy violation is the sole discretion
of Vaultwise.com.
Indemnification/Disclaimer
Vaultwise.com does not guarantee that our services
will be uninterrupted and will not be held liable for any claims
resulting from the use or the inability to use Vaultwise.com services
including, but not limited to, service interruptions, Internet
connectivity problems, unauthorized access to Vaultwise.com servers,
domain name registrar problems, DNS caching, Internet bandwidth
congestion, power failures and natural disasters. By using
Vaultwise.com services, the client agrees to indemnify and hold
Vaultwise.com harmless against any liabilities arising out of defective
products sold to customers from Vaultwise.com servers, personal injury
or property damage caused by products or services sold or distributed
from Vaultwise.com servers, any material that infringes or allegedly
infringes on the rights of a third party available from Vaultwise.com
servers, and any material that libels or allegedly libels a third party
available from Vaultwise.com servers.
By installing and or
using Core Edition Software, or Power Edition Software, you agree to
the terms that OnlineBackupVault.Com (LLC) as well as any affiliates
cannot, and will not be held liable for any loss of data and /or damage
caused directly or indirectly by Vaultwise.com. This
includes, but is not limited to, the improper or proper installation or
usage of the software and or website.
Vaultwise.com is not responsible for any actual data and or financial
loss due to data loss. The software may not be completely
error free, and Vaultwise.com recommends users initiate a test period
to ensure backups are being performed properly.
No
Resale Of Service
You agree not to reproduce, duplicate, copy,
sell, trade, resell or exploit for any commercial purposes, any portion
of Vaultwise.com services, use of Vaultwise.com services, or access to
Vaultwise.com services.
Notice
Vaultwise.com
may send notification when updates are made to the Terms of
Service. Vaultwise.com reserves the right to revise these
terms as necessary to provide optimal service.
Last Updated: 06/19/2008